CASE STUDY

Balance speed and brand integrity

Singing with one voice

Each year, Salesforce hosts Dreamforce, a headline-grabbing tech conference that draws more than 40,000 live attendants with another 200,000 joining online. It features thousands of sessions and highly anticipated product launches.

Planning involves dozens of internal Salesforce product teams (called “Clouds”), each with its own brand identity and unique way of operating. With so many moving parts, maintaining a unified brand voice — across product teams and rapid production schedules — is something of a magic show. Luckily, we have some tricks up our sleeve.

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OUR PROCESS

Seeing the forest and the trees

Of course, it helps that we’ve worked with Salesforce for more than a decade. As a longtime agency partner, we hold deep knowledge of the Salesforce brand and can uphold a big-picture perspective even as products or teams change.

As with any major event, the key is to hold onto that big picture while also sweating the small stuff. For us, that means taking the resources our Salesforce partners provide and quickly weaving them into Dreamforce plans. Whether it was receiving last-minute updates to product features and seamlessly recasting them in the Salesforce brand voice across conference materials or adjusting key messaging to align with shifting event themes, we ensured every touchpoint felt cohesive and on-brand.

This project required constant pivoting. With many event details in flux, we prioritized speed and adaptability through meticulously maintained working files, a dedicated team, shared Slack channels, and daily check-ins. This proactive approach allowed us to operate in lockstep with their team—anticipating needs, refining creative in real time, and ensuring a seamless, unified brand experience across every event asset.

OUR WORK

Checking every box

We produce a tremendous range of materials seen by hundreds of thousands of people, including:


Our Production, Design, and Content studios all collaborate to produce outstanding results — collaboration Salesforce relies on to help them pull off a tech industry phenomenon each and every year.

And each year, we reexamine and refine our internal processes in order to save our client partners time and money, so that together we make an even greater impact.

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Outcomes

In-person attendees in 2024

45,000

Videos supported and produced

4

Keynote slide decks developed

4

Summary

The power of a unified brand

We understand the work of incorporating new messaging into the overall brand and supporting assets, especially with large-scale events. We move quickly to understand brand guidelines and standards to ensure our work aligns. Hard deadlines make communication across the team imperative, so meshing as a team is key for the client experience.

Ready to unleash the power of your unified brand? What are we waiting for? Let’s get started!

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